September 22, 2020
Why Hotels and Guests Win with a Digital Room Upsell
How does everyone win when hotels enhance the guest experience with a digital room upsell?
An upgrade gives everyone a better experience. Guests get to stay in a hotel room that is superior to the one they booked. You win by earning guests’ loyalty.
By precisely understanding:
- a guest’s needs
- how to deliver satisfaction
- and, when to present an upgrade offer
How do you implement digital room upsell?
In this short video, we share why implementing a digital room upsell with hotel upsell software is key in a hotel’s digital strategy.