Thought Leadership

How does everyone win when hotels enhance the guest experience with a digital room upsell?

An upgrade gives everyone a better experience. Guests get to stay in a hotel room that is superior to the one they booked. You win by earning guests’ loyalty.

By precisely understanding:

  • a guest’s needs
  • how to deliver satisfaction
  • and, when to present an upgrade offer

you significantly increase guest satisfaction. Digital room upsell strategies also improve hotel ADR, RevPAR, and profit.

How do you implement digital room upsell?

In this short video, we share why implementing a digital room upsell with hotel upsell software is key in a hotel’s digital strategy.

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