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To regain primacy in travel planning, hotels must offer something that competing digital intermediaries cannot.

To regain primacy in travel planning, hotels must offer something that competing digital intermediaries cannot.

Here are some highlights from our latest article on www.hospitalitynet.org : From a consumer perspective, travel planning opportunities are ubiquitous…

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ABS

More thoughts on ABS

To regain primacy in travel planning, hotels must offer something that competing digital intermediaries cannot.

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How the big problem with hotel stay personalization was solved.

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Attribute-based Selling: What’s in it for me?

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Guest Experience

More thoughts on Guest Experience

Are your most impactful guest interactions happening pre-arrival?

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Yes, your luxury guests are also digital-first.

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Using your CRM tool to upsell? Here’s what you might be missing.

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Upselling

More thoughts on Upselling

Some upsell revenue is better than others. A guide to where you are really making money.

3 min. read

HITEC TV: ROOMDEX, Inc and its Vision of The Hotel Upsell Landscape

Jos Schaap ROOMDEX interview

Video

A Hotelier’s Guide to the Psychology of Upselling

psychology of upselling

5 min. read

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ABS

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Automation

Guest Experience

Guest Services

Hotel Management

Hotel Software

PMS Integration

Revenue Management

RevPAR

Upselling

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